Head of Ancillary Division (Bandung Based) - Healthcare & Medical Services
Talent Hunts Indonesia is an Executive Search Agency based in Jakarta, currently working with Healthcare & Medical Services Company, who are looking for talent for Commercial Division Head. This role will be responsible for ensuring high-quality, efficient, and patient-centred medical support services across the hospital. This role oversees multiple critical departments — including Laboratory & Blood Bank, Radiology, Pharmacy, Medical Rehabilitation, Medical Records, and Nutrition — to ensure smooth service delivery that supports optimal patient outcomes and hospital performance.
- Industry: Healthcare & Medical Services
- Location: Bandung
Job Description:
- Lead, supervise, and evaluate the performance of all ancillary departments under the division
- Build long-term, mid-term, and annual strategic plans to support hospital goals and service excellence
- Ensure service quality, efficiency, and regulatory compliance of all medical support units
- Develop and improve supporting medical service policies and SOPs to maintain high standards
- Coordinate the availability and readiness of medical equipment, facilities, and supplies
- Analyse utilization outcomes and recommend strategic initiatives to improve service performance
- Ensure timely handling of patient and family feedback related to ancillary services
- Oversee budgeting, spending control, and resource planning (equipment & manpower)
- Lead training, competency development, and coaching for department leaders and team members
- Maintain collaboration and professional communication with doctors, nurses, and other divisions
Requirements:
- Medical Doctor (MD) preferred; Master’s in Management is an advantage
- Min 7 years of experience in medical support services, with 2+ years in a managerial role
- Strong understanding of operations in Laboratory, Radiology, Pharmacy, and other ancillary units
- Strong leadership, analytical thinking, and stakeholder management skills
- Excellent written and verbal communication skills
- Experience in developing SOPs, workforce planning, and performance management
- Structured and decisive
- Patient-focused and quality-driven
- Skilled in collaboration across clinical and non-clinical teams
- Capable of leading change and continuous improvement
- Strong in coaching, developing people, and driving accountability
Gedung Treasury Tower 1, Lt.7 Unit F. Jl. Jend. Sudirman Kav 52-53 Kebayoran Baru Jakarta Selatan Telephone (021) 50208136