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Operations Manager - Fintech Company
Job Descriptions:
- To direct and oversee the platform’s operating function relating to lending, funding, and cash management transactions
- To work closely with the developer team to continuously improve the platform IT system
- Manage the platform operational risk exposure by identifying an area of potential risk and implementing a corrective action plan
- Design, develop and update the platform Operating Manual to ensure compliance to all operational guidelines, processes, and procedures.
- Ensure that effective documentation is in place to reduce operational costs, tighten controls and improve service quality and customer service
- Propose useful suggestions on how to improve the platform operation
Job Requirements
- Bachelor's degree in any related field
- Min. 5 years of experience as an Operations professional (preferably in the same industry)
- Understand the Risk Management process
- Good understanding of IT system
- Professional English proficiency is a must
- The ability to work in a highly dynamic working environment is crucial